My experience at first was not that great, due to the weather my trip was cancelled, I had to turn up to find this out, i was told I should have been rung. Communication needs to be improve in this area, being on holiday I planned my trip around it.
With a lot of phone calls and flights being grounded due to the weather, the trial flight happened. Decided to give it a 5-star rating on the flight only. The staff looked after me, the trainer was excellent, made sure I was comfortable before taking of etc, the flight was 10 out of 10, better than flying a plane. Then one of the staff took me to the airport to catch my flight home, what a service. All smiles all around
Julie
Name:
julie karsten
Country:
New Zealand
Date:
24 Sep 2012