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Auckland Explore New Zealand, Australia & Fiji!
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emerk said... Early morning I booked a session for later that day for 1pm. I left my phone down for an hour.. still early in the morning and received 3 missed calls within 2 minutes after each other and then a voicemail along with a few emails and a text at 10.30am. It wasn’t a good start to a supposedly relaxing experience. The manager rang and was in my opinion a bit abrupt saying he tried to call me and he had a very busy day and to be on time. He needed general information that could have been given at reception upon arrival. Being DOB and address.... For me this comes across rude saying he has a busy day. This is not the customers problem. I did try to see past this. The vibrosaun was ok but felt a bit unhiegenic to think of whoever was in it before me as the seats are made of cushion and do not have any sort of plastic covering over them. Sure you have your towel but the machines realistically would need a deep clean and not a quick wipe for the next person to get in. I think the machines may be outdated? I could be wrong though Salt cave was good and relaxing at the end
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