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Bookme ReviewWhite Cloud Spur - DinnerPosted by Jillian Schutt from New Zealand on 18 Jul 2021

  • Jillian Schutt said... Really disappointing experience. From the moment we entered and they didn't have our booking it just got worse and worse. The blender broke so they couldn't make a Strawberry Daiquiri. We had to keep on asking over and over for a bottle of water. The food took a long long time to arrive. I queried why tables who arrived after us got served first and the answer was that they are smaller tables - wow - wouldn't 2 small tables equal a table of 7 anyway? No cutlery came with the food. Asked 4 times for a second bottle of water. Ordered Oreo Cheesecake and it had too much chocolate sauce. It was drowned in it. Below is a photo to show just how much overdone the chocolate sauce was. Sticky Date Pudding dessert never arrived - they said it must have got delivered to someone else and they had none left. About 5-10 minutes later waitress turned up with it - it was cold and everyone else had finished dessert and was ready to leave. The bill was for the total amount but we had a Book me voucher for a 40% discount. Nothing was easy with this experience. What should have been an enjoyable family birthday dinner was a disaster! If I could rate it zero then that would have been a more accurate rating.

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