Hot Air Ballooning Experience - Canterbury

Notes

• We require a minimum of 4 people to fly. If you are booking for less than 4 people you are still able to book but please be aware there must be other passengers also booked on that day for the flight to go ahead. Sometimes we will not know until the evening prior to the flight.

  WEIGHT RESTRICTIONS: Because a hot air balloon is a lighter-than-air aircraft, it is limited to the total number of kilograms it can lift. Weight limitations vary according to the outside temperature, humidity, and the number and total weight of the passengers and pilot on board. It is extremely important for flight planning that we have accurate weights, it is a legal requirement that each person must be weighed before the flight. Please note the maximum weight for each passenger is 130 kg. If anyone is heavier than this, please contact us directly to discuss the options to accommodate them.

  CANCELLATION POLICY: $100 per person cancellation fee applies if they cancel with 48 hours for small groups or within 7 days of flight for large groups. If they cancel within 24 hours of the flight or fail to turn up on the day, they forfeit the full fare. Cancellations must be made directly to Ballooning Canterbury. If we cancel the flight due to weather or for safety reasons, a full refund will be given, or they can change your booking to another date if space is available.

  When booking special BookMe hot deals, the operator in very rare occasions, notwithstanding all endeavours, - may have to reschedule the time slightly if load requirements dictate and or refund.

  Please note only one balloon flight departs daily and the departure time differences are for differential fare pricing purposes. Please also note that departure times are dependent upon the sunrise and range between 5am and 6:45am.

• Child price applies to ages 12 years and under and over 1.1m tall

  All flights are weather dependent. We need to be able to contact all passengers 7.30 pm the evening prior to the flight to confirm that it is operating and to reconfirm the meeting time and place with everyone. The time on you booking form is only to be used as a guideline - we will confirm this with you. If we are unable to make contact with you please call us. Due to the early nature of ballooning please DO NOT CALL AFTER 9.00 PM.

  For visitors to Christchurch, who do not have their own transport and are booked on full fares, we offer courtesy transfers from central hotels/motels in Christchurch or out west Riccarton/Airport areas. Note: If you are booking on a discounted fare there is an additional charge of $30.00 per person. This can be paid the morning of the flight. When booking please advise if you require a transfer and where you will be staying so we can advise if we do pick up from there. Please note we do not pick up from Air BnBs or private addresses. If you are self-driving our address is 2136 Bealey Road, Hororata, which is a 30 minute drive west of Christchurch Airport.