evab said... Unfortunately my first experience wasn't very pleasant. 5 of us booked through the website for the same time a beginners mountain biking class for most of us this was the first time ever attempting downhill mountain biking.
To begin with, we had issues with the bookings we made and communication with staff. We were distributed into 2 separate groups. Once we rang the Park, they said they have sorted it but when one of us turned up on the day she was told that she will be in a group an hour later.
The chairlift had some unknown issues and I got stuck on it for over 45 minutes. By the time we got to the top of the hill I was demotivated and completely frozen.
At the end of the experience, even though the instructor apologized we were not offered any discounts not even a complimentary drink for the inconvenience caused. Some of us had to be at other events that they missed due to the technical issues.
The instructor was great, but overall the experience wasn't. The bikes and gear provided were great.