Can you handle the thrill of the chill?!
Explore the largest ICE BAR in Australasia, where everything inside is made out of ICE – including cups, walls and seats.
Cool off inside our ice kingdom with a spine-tingling temperature of -12 degrees. Once inside, there is no time limit, and you can showcase your skills on our ice hockey table and admire our ice sculptures.
BELOW ZERO ICE BAR – Queenstown’s Premium Ice Experience
Location: Searle Lane, Queenstown, New Zealand.
See also Below Zero Ice Bar - Entry
All prices are shown inNZD ($)
Awesome experience
my 2nd time to visit the place after 7years and it is still a nice experience just like the first one. Staff are friendly and the cocktail taste good.
This experience compared to the ice bar by the gondola was shocking. You are literally just in a freezer, it doesn’t resemble a bar at all. Way too over priced for what it is. The female staff member was extremely rude , other guests had commented the same. We paid for and ordered our drinks and she vanished with no one manning the bar or even down there with us for 15 minutes. When she got back she couldn’t even remember who we were or what our drinks were, the group beside us experienced the same. We left the second our drinks were done. There is empty open boxes everywhere, the glasses aren’t well made , your drink ends up melting the bottom of the ice which has never happened in other bars - then you get blamed for it. Was just a shocker of an experience. Wouldn’t go back. Would go to the one by the gondola instead.
The disappointing thing about going to Below Zero was that I had booked through Book Me for a discounted price only to be told that I had to pay again but not at the discounted price but full price. The excuse given was that even though you book and pay by credit card the money doesn’t go through. If I didn’t have my young granddaughter with me I would have cancelled.
Hi Karen, As I mentioned on the reply of your email already, I'm very sorry you had that experience yesterday. It was a hectic and busy day, and our staff did their best while dealing with some maintenance issues happening at the same time. I sincerely apologize for the misunderstanding. Please send me your proof of payment and the reference number from Book Me, and we will get it resolved for you. Thank you very much. Nat. Thank you and kind regards, Natalia D'Aste | Venue Manager | Below Zero Ice Bar M 03-409-0040 | E [email protected]<mailto:[email protected]> [cid:[email protected]]<https://www.republichospitality.co.nz/>
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elonar fromAustralia wrote on 22 September 2025
Awesome
Awesome fun