Pick up from 9am - out of hours drop off available
E-Bike Rentals FAQ's:
How far can I ride on a fully charged e-bike?
The range of an e-bike depends on factors like the battery size, terrain, rider weight, and level of assistance. On average, our e-bikes can go anywhere from 30 to 80 kilometres per charge.
Do I need a licence to rent an e-bike?
No, you do not need a special licence to ride an e-bike, but you may need to follow local regulations (e.g., where you can ride).
What is the weight limit for your e-bikes?
Our e-bikes support riders up to 120 kg. Please check with us for specific bike model weight limits.
Do I need to wear a helmet while riding an e-bike?
Helmets are required for safety and required by law in New Zealand. We provide helmets inclusive in your hire price with each rental.
Are the e-bikes suitable for all terrains?
Our e-bikes are designed for a variety of terrains, including paved roads, gravel paths, and light trails. If you plan on tackling rougher trails, we can recommend other stores for you.
What if I have an issue with my e-bike during my rental?
We can offer support 9-5 while open, however any late rentals with a drop off after 5pm we won'tbe able to offer any assistance if they run into any issues out on the trails.
What if I get a flat tire with my e-bike on the trail ride?
We provide puncture repair kits including a saddle bag, multi-tool, pump and tire tube. We also provide tutorials on how to repair this if you are out on your ride!
Hardtail Bike Rental FAQ's:
What is a hardtail bike?
A hardtail bike is a mountain bike with a rigid rear frame and front suspension. It's great for riding on trails that don't require full suspension.
What type of trails are hardtail bikes best suited for?
Hardtail bikes are ideal for cruisy trails and smooth to moderately technical trails. They perform well on dirt paths and less technical singletracks.
Are hardtail bikes suitable for beginners?
Yes, hardtail bikes are great for beginners, as they're lighter and more responsive,compared to full-suspension bikes.
How do I choose the right size hardtail bike?
We recommend consulting with our team in store to find the right size based on your height and riding preferences.
Do I need any special gear to ride a hardtail bike?
You'll need a helmet and appropriate footwear. We provide helmets inclusive of the rental price.
Can I ride a hardtail bike on road paths or city streets?
Yes, while hardtail bikes are designed for trails, they are also capable of being ridden on roads and paved paths comfortably.