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Relax and rejuvenate as you enjoy the soothing healing benefits of the Pavilion Pools reserved for Adults and young adults 12+ only.
Relax and rejuvenate as you enjoy the soothing healing benefits of the Pavilion Pools reserved for Adults and young adults 12+ only.
Highlights
- Known as one of the top ten spas in the world
- Adults + young adults only pool
- Soothing minerals with natural healing properties
- Exclusive location with stunning views of Lake Rotorua
- 5 alkaline pools + 3 acidic pools to enjoy
Take a relaxing soak in the Pavilion Pools natural oasis at the Polynesian Spa.
Pavilion pools is natures haven reserved specifically for adults and young adults 12+ to enjoy. Get treated to breathtaking views of Lake Rotorua while soaking in nature's therapeutic properties at this secluded site.
Start off with a beautiful reflexology walk stimulating pressure points in your feet encouraging energy and blood flow throughout your body. When you’re ready, alternate between the five Rachel Spring alkaline mineral hot pools known for nourishing the skin and the three Priest Spring acidic mineral hot pools to relieve tired muscles, aches and pains. Indulge in true relaxation.
When you're done, you have access to spacious changing facilities and showers with private cubicle options provided. Free storage tubs are available and secure lockers are available at an extra cost.
Come witness for yourself why this spa attracts visitors from all over the world and is ranked as one of the top ten spas in the world!
All prices are shown inNZD ($)
- Adult$34.00 Less than 6 at this price!
- Adult$34.00 Less than 6 at this price!
- Adult$34.00 Less than 6 at this price!
- Adult$34.00 Less than 6 at this price!
- Adult$34.00 Less than 6 at this price!
- Adult$34.00 Less than 6 at this price!
- Adult$34.00 Less than 6 at this price!
- Adult$34.00 Less than 6 at this price!
- Adult$34.00 Less than 6 at this price!
- Adult$34.00 Less than 6 at this price!
- Adult$34.00 Less than 6 at this price!
- Adult$34.00 Less than 6 at this price!
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- Adult$46.00 Less than 6 at this price!
- Adult$34.00 Less than 6 at this price!
- Adult$34.00 Less than 6 at this price!
- Adult$34.00 Less than 6 at this price!
- Adult$34.00 Less than 6 at this price!
- Adult$46.00
- Adult$34.00 Less than 6 at this price!
- Adult$34.00 Less than 6 at this price!
- Adult$34.00 Less than 6 at this price!
- Adult$34.00 Less than 6 at this price!
- Adult$34.00 Less than 6 at this price!
- Adult$34.00 Less than 6 at this price!
- Adult$34.00 Less than 6 at this price!
- Adult$54.95
- Adult$54.95
- Adult$54.95
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- Adult$54.95
- Adult$54.95
- Adult$54.95
- Adult$38.00 Less than 6 at this price!
- Adult$38.00 Less than 6 at this price!
- Adult$38.00 Less than 6 at this price!
- Adult$38.00 Less than 6 at this price!
- Adult$46.00 Less than 6 at this price!
- Adult$38.00 Less than 6 at this price!
- Adult$38.00 Less than 6 at this price!
- Adult$38.00 Less than 6 at this price!
- Adult$38.00 Less than 6 at this price!
- Adult$38.00 Less than 6 at this price!
- Adult$38.00 Less than 6 at this price!
- Adult$38.00 Less than 6 at this price!
- Adult$38.00 Less than 6 at this price!
- Adult$38.00 Less than 6 at this price!
- Adult$38.00 Less than 6 at this price!
- Adult$38.00 Less than 6 at this price!
- Adult$38.00 Less than 6 at this price!
- Adult$38.00 Less than 6 at this price!
- Adult$38.00 Less than 6 at this price!
- Adult$38.00 Less than 6 at this price!
- Adult$38.00 Less than 6 at this price!
- Adult$38.00 Less than 6 at this price!
- Adult$38.00 Less than 6 at this price!
- Adult$38.00 Less than 6 at this price!
- Adult$38.00 Less than 6 at this price!
- Adult$38.00 Less than 6 at this price!
Authenticated Reviews
Real highlights, tips, and the helpful advice straight from Bookme customers who’ve actually done this experience, summarised with AI support
- emergencyStunning views of the lake from the pools (35 people said this).
- emergencyClean and well-maintained facilities, contributing to a relaxing atmosphere (30 people said this).
- emergencyVariety of pools with different temperatures, catering to different preferences (28 people said this).
- emergencyFriendly and helpful staff enhancing the overall experience (25 people said this).
- emergencyAffordable entry prices, especially with discounts available (20 people said this).
- emergencyTherapeutic benefits of the hot springs, with many noting improvements in skin and relaxation (22 people said this).
- star_shineConsider visiting in the evening for a quieter experience.
Bring your own towel to save on rental costs.
Showing all 389 authenticated Bookme reviews
Sarah Devaraj from Malaysia wrote on 11 May 2026
Amazing Spa
Was a great experience with the different alkaline and acidic pools
From Polynesian Spa Rotorua - Pavilion Pools
Thanks for visiting and hopefully you got some great healing benefits from the Rachel Alkaline spring and the Priest Acidic springs on out site. One treats joints and muscles and the other treats skin.
Leanne from Australia wrote on 22 April 2026
Beautiful pools
This was fantastic with 7 or 8 pools to choose from . The views were lovely looking over the lake. The temperature varied a bit in each pool. We had a lovely relaxing time until the emergency alarm went off and everyone had to leave the center to check on the problem - after 20 mins we could all go back .
From Polynesian Spa Rotorua - Pavilion Pools
Sorry about that. Unfortunately these things happen (not very often thankfully!) Hopefully the rest of your soak was great and you managed to relax and rejuvenate. Great pic of the historic pools and Priest Spring source, thanks for sharing.
hadi from New Zealand wrote on 02 June 2026
Not good
Waters were much colder than the temperature shown. Most importantly the water should be warm, yellow and greenish as a result of minerals and sulphur, but it was mostly grey and cold. We have seen many pieces of cloth, tissues and dirt in all pools.
From Polynesian Spa Rotorua - Pavilion Pools
Thank you for your feedback. The Pavilion Pools are supplied directly from our two natural geothermal springs, and the appearance of the water can vary throughout the day due to the minerals present. The Rachel Spring is rich in sodium, bicarbonate, chloride and silicates, while the Priest Spring contains high levels of sulphate, along with silicate, sodium and chloride. In the Priest Spring pools, sulphate minerals can sometimes be visible as yellow mineral crystals or particles, which are a natural characteristic of the water. Pool temperatures are monitored regularly throughout the day both manually and with advanced plant equipment with each pool maintained within its designated temperature range. As individual comfort levels vary, some guests may perceive temperatures differently, particularly when moving between pools of different temperatures. We also appreciate your comments regarding debris in the pools and will pass these on to the team for review.
Jagjit Vedhany from United Kingdom wrote on 19 June 2026
Worst Spa Experience
We went for an evening session and it can only be described as disappointing. The receptionist was rude and dismissive. There was a large group of school children and some tourists making lots of noise in the quiet areas. This was ignored by the staff. Staff are quick to tell you what you can't do when they can get more money out of you though. Cleanliness was an issue with the bathrooms being dirty and there was no requirement to shower before bathing leading to poor hygiene.
From Polynesian Spa Rotorua - Pavilion Pools
Thank you for your feedback. We are sorry to hear that your visit did not meet your expectations. Following your review, we conducted a full investigation, including a review of CCTV footage and discussions with the team on duty. Our records show you checked into Pavilion Pools at 7:34pm and approached Reception at approximately 8:08pm to raise concerns about a large school group that had entered the bathing area. Our team acknowledged your concerns and advised that, as your booking was made through BookMe, any refund request would need to be directed through BookMe. The group, consisting of secondary school students, was actively monitored by staff throughout their visit. While the overall noise level increased due to the number of guests present, no behaviour was observed that required intervention and no noise-related complaints were received from other guests. The group departed at approximately 9:00pm. Our records also show that you continued to enjoy the Pavilion Pools until approximately 10:50pm, almost two hours after the group had left. The cleanliness and hygiene concerns mentioned in your review were not raised with our team during your visit, and no cleanliness issues were reported by other guests that evening. Polynesian Spa maintains a comprehensive cleaning programme across all bathing and changing facilities, with regular checks completed throughout operating hours. We appreciate all guest feedback and have reviewed the interaction with our Reception team. We are satisfied that the matter was handled professionally and in accordance with our procedures. Kind regards, Polynesian Spa Management
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Wai Crombie from New Zealand wrote on 21 June 2026
Polynesian Spa - Pavillion Pools Rotorua
Such a wonderful place to relax in peace and quiet while taking in the views across the lake. Book Me discount was a bonus too.