Fye A said... We loved the whole experience from confirming our booking to the time we returned the bikes. Communication from Jay was prompt and he even checked on us later during the day, in case we needed transportation back to our accommodation.
The bike provided was top notch (the latest Giant Talon 3), helmets, water bottles, locks. Jay even returned to drop us a map of Queenstown Trail.
Returning the bikes, we agreed on a spot to lock the bikes and inform Jay where there were. He came and picked them up.
I highly recommend them to everyone and I'd hire from them again when we're in Queenstown.