Bookme Review

Go Orange - Milford Sound Coach & Cruise

Posted by Grace from Philippines on 11 Aug 2019
Grace said... Our pick up time was scheduled at 6:40am. We left our Airbnb in Wanaka at 4:30 in the morning to be there on time. We were there at 6:15 because we were advised to be there 20mins before that. We waited there out in the cold for 50 minutes until around 7:05 when a Go Orange personnel arrived and informed us that the road to Milford Sound was closed so they had to cancel. She was in a hurry because she said she needed to inform other joiners too. She did not mention any back up plan. A lot of us in the group have tight schedules and we felt like Go Orange could have endorsed us to another tour operator. Fortunately, there was another bus across the street who allowed us to join their tour to Milford Sound. The driver said roads were closed because of avalanche clean-up which if very common but they open at around mid-day. Upon checking my email, I found out that they sent the cancelation notice at around 8:00am which is already too late. If we did not find a bus who allowed us to hop on, we could not have gone to Milford Sound because we were scheduled to leave the day after. We visited their office when we arrived from the tour to request for refund but the office was closed. Tried sending an email and still waiting for their reply. I hope the refund process is not as disappointing.
Great snorkelling Great snorkelling Great snorkelling Great snorkelling

More Deals for You Customers who booked this also liked these amazing deals

Milford Sound Nature Cruise

40%
$95.00 Save up to $64.00

RealNZ - Milford Sound Coach & Cruise from Queenstown

25%
$194.00 Save up to $66.00

Milford Sound - Fly-Cruise-Fly - True South Flights

20%
$531.00 Save up to $134.00
close

Review Photos

close

Property Photos

close

Where to?

Popular New Zealand Destinations

  • Fiji Islands - Viti Levu - Mamanucas
  • Cairns - Port Douglas
  • Queenstown - Southern Lakes - Fiordland
  • Whitsundays - Airlie Beach - Townsville
  • Rotorua - Taupo - Waitomo
  • Auckland - Waiheke Island - Warkworth
  • Melbourne
  • Sydney
  • West Coast - Glacier Country
  • K`gari (Fraser Island) - Hervey Bay - Town of 1770
  • Christchurch - Canterbury - Kaikoura
  • Gold Coast
  • Abel Tasman - Nelson - Picton
  • Northland - Bay of Islands
  • Newcastle - Port Stephens - Hunter Valley
  • Noosa - Mooloolaba - Sunshine Coast
  • Dunedin - Coastal Otago - Oamaru
  • BOP - Tauranga - Maunganui - Whakatane
  • Wellington - Wairarapa
  • Perth & Western Australia
  • Coromandel Peninsula - Great Barrier Island
  • Greater Adelaide and Barossa Valley
  • Hamilton & Raglan - Waikato
  • Brisbane
  • Gisborne - East Cape to Mahia
  • Tasmania - Hobart and Surrounds
  • Hawkes Bay - Napier & Hastings
  • Taranaki - New Plymouth
  • Canberra
  • Manawatu - Whanganui to Masterton & Martinborough
  • Southland & Te Anau
close

Search

close

Bookme Lists

close

Ask a Question