Bookme ReviewRealNZ - Milford Sound Coach & Cruise from QueenstownPosted by rippal from New Zealand on 9 Apr 2022

For real nz - Zero value for humanity

rippal said... Wasn’t happy with real Nz service. Due to family sickness I have to rent car in the te anunu and drive my shelf to Milford sound and then back and return the car in the te anunu so I called to real nz and ask them if bus can pick up from the lakefront lodge which is just 400 m distance. I had 4 bags and elder parents with me. And my pick point was on the road the main road towards the Queenstown as well so I wasn’t asking much. But real nz team declined they told me I have to be at lakefront cafe and us will not wait for us 5 mins . We can see the bus just front of us so I have no choice My whole family have to run run to catch the bus. After my family running like gold medal in the olympic we catche bus while other people was leaving the bus so means we reach to bus before 1 minute , over there my mom want to use the washroom so she went to real nz i centre , what’s I see which I never ever see in my life , RealNZ I center toilet only u can use it if you have coin , really ! real nz team you want allowed to people to use the toilet in the humanitarian grounds. And I asked the driver can I please borrow real nz coin so mom can use the toilet but he he says she can’t go anymore because he want to leave now . All this happened in 5 minutes time without a single seconds late from my family side neither the whole bus was have to wait for us for single seconds still he didn’t allowed my to go and use the wash room . Rally are you can’t afford 2 mins ??? Or driving 400 m to our picking point ??? For sure Me and my family and friends will never ever use real nz service in future life.

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