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Rotorua & Taupo Explore New Zealand, Australia & Fiji!tune
Soak up the soothing healing benefits of a Deluxe Lake Spa at Rotorua Polynesian Spa...
Highlights
- Soothing mineral pools with natural healing properties
- Exclusive location with gorgeous views overlooking Lake Rotorua
- Five mineral pools including a cold plunge pool
- Known as one of the top ten spas in the world
Take a relaxing soak in natures own sanctuary with a visit to the Polynesian Spa.
Boasting an exclusive location tucked away on the shores of Lake Rotorua, you'll be treated to gorgeous views as you unwind and slip into the hot pools.
Try the cold plunge pool for hydrotherapy to detoxify, alternating between the four Rachel spring alkaline mineral hot pools, which include a Priest Spring acidic mineral hot pool known to help relieve muscle aches and pains and nourish the skin.
Take a moment to relax on the geothermally heated recliners or in the large indoor relaxation lounge, and when you're done you have full access to premium changing facilities with towels, secure lockers, beautiful soap, shampoo and hairdryers provided.
Known to attract people from all over the world and recognised as one of the top 10 spas in the world, come and see for yourself what all the fuss is about!
All prices are shown inNZD ($)
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Authenticated Reviews & Photos All of our reviews are from people who have booked and paid for this activity thru Bookme
Showing all 350 authenticated Bookme reviews
From Polynesian Spa - Deluxe Lake Spa
Thank you for visiting Polynesian Spa and sharing your experience. It sounds like you chose a perfect time to enjoy the pools at their most peaceful. We’re glad you had a relaxing day trip and hope you’ll have more time to unwind on your next visit.
Kerry Cross fromNew Zealand wrote on 28 October 2025
Very relaxing
Staff were great, facilities were clean and well organized. Loved the deluxe spa pools!
From Polynesian Spa - Deluxe Lake Spa
Thank you for visiting Polynesian Spa and taking the time to leave a review. We appreciate your kind words about the team and facilities, and we’re so glad you enjoyed relaxing in the Deluxe Lake Spa.
Suzanne fromNew Zealand wrote on 27 October 2025
Self-care must when visiting Rotorua
The Polynesian Spa is always on my list when visiting Rotorua. The pools are beautifully situated on the edge of Lake Rotorua and have a number of pools to choose from. I highly rate the cold plunge between pools - I always leave feeling relaxed and refreshed.
From Polynesian Spa - Deluxe Lake Spa
Thank you for visiting Polynesian Spa and for sharing your feedback. We’re glad to hear it’s part of your Rotorua visits and that you enjoyed the variety of pools and the refreshing plunge. We appreciate your continued support and look forward to welcoming you again.
EVE fromNew Zealand wrote on 25 October 2025
Disappointing experience at the hot spring
We were really disappointed by the service here, especially from one of the older female attendants in the women’s area. While we were still taking our belongings out of the locker, she slammed the door shut loudly without saying anything — no greeting, no smile, just an obvious sense of impatience. It felt very rude and even a bit discriminatory. For such a well-known tourist spot, you’d expect a welcoming attitude, but instead, we felt unwelcome and uncomfortable. This was supposed to be the premium pool area, yet the experience was far from premium.
From Polynesian Spa - Deluxe Lake Spa
Thank you for taking the time to share your feedback. We’re sorry to hear your experience didn’t meet expectations. All guests should feel welcome and respected, and we take comments like this seriously. We’d like to look into what happened. Please contact us at [email protected] with your booking details so we can follow up directly with our team.
Reni fromNew Zealand wrote on 11 October 2025
Will be back
Will be back
From Polynesian Spa - Deluxe Lake Spa
Thank you for your visit and kind words. We’re delighted you enjoyed your time with us and look forward to welcoming you back again soon.
Copyright © 2025 Bookme Limited.
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Maisie Byrne fromNew Zealand wrote on 04 November 2025
Bliss
We chose a great time to enjoy the pools as there we had the pool to ourselves, could have spent longer but had only come for a day trip!