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Polynesian Spa - Deluxe Lake Spa

Highlights

Soothing mineral pools with natural healing properties
Exclusive location with gorgeous views overlooking Lake Rotorua
Five mineral pools including a cold plunge pool
Known as one of the top ten spas in the world

Take a relaxing soak in natures own sanctuary with a visit to the Polynesian Spa.

Boasting an exclusive location tucked away on the shores of Lake Rotorua, you'll be treated to gorgeous views as you unwind and slip into the hot pools.

Try the cold plunge pool for hydrotherapy to detoxify, alternating between the four Rachel spring alkaline mineral hot pools, which include a Priest Spring acidic mineral hot pool known to help relieve muscle aches and pains and nourish the skin.

Take a moment to relax on the geothermally heated recliners or in the large indoor relaxation lounge, and when you're done you have full access to premium changing facilities with towels, secure lockers, beautiful soap, shampoo and hairdryers provided.

Known to attract people from all over the world and recognised as one of the top 10 spas in the world, come and see for yourself what all the fuss is about!

Adult $84.95

Child $84.95

What's included

Deluxe Lake Spa admission

Location

1000 Hinemoa Street
Rotorua 3010
New Zealand

Notes

Children under 8 must be actively supervised by a caregiver in the water who is over 16 years old.
Infants and children under 2 years are free of charge.
Babies are required to wear swimming nappies.
Tickets are time-specific - please arrive at your chosen time.
Last entry @ 10:15pm. All pool areas will start closing procedure at 10:45pm.
Open 7 days from 9am to 11pm from 1st October 2022.

Available Bookings from8 Jul to 21 Jul 2026

All prices are shown inNZD ($)

Change Dates

ENTRY BEFORE 9:30AM

10:30 a.m.

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ENTRY AT 11:30AM ONLY

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ENTRY AT 9PM

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Lovely, relaxing location - but can be busy

1 / 41

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Authenticated Reviews

Real highlights, tips, and the helpful advice straight from Bookme customers who’ve actually done this experience, summarised with AI support

emergencyBeautiful and relaxing environment with stunning views of Lake Rotorua (30 people said this).
emergencyClean facilities and well-organized spaces, including changing rooms and showers (25 people said this).
emergencyFriendly and helpful staff providing excellent customer service (20 people said this).
emergencyVariety of pools with different temperatures, including a cold plunge pool, enhances the experience (22 people said this).
emergencyMany customers recommend visiting during quieter times for a more peaceful soak (15 people said this).
emergencyThe inclusion of towels, toiletries, and hairdryers adds convenience and comfort (18 people said this).
star_shineBring your own towel to save money.
Consider visiting early in the morning for a quieter experience.

5 Stars

293

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4.7

372 reviews

Polynesian Spa - Deluxe Lake Spa

Showing all 372 authenticated Bookme reviews

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Aaron Pearson from New Zealand wrote on 06 July 2026

Deluxe Spa

Although I've been here many times before, this is the first time I've gone to the Deluxe Spa area, and it's the only area I'd go from now on.

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From Polynesian Spa - Deluxe Lake Spa

Thank you for your continued support. Yes, the Deluxe Lake Spa is a special place, especially with that gorgeous view of the Rotorua Museum and Sulphur Bay. We hope to welcome you back soon.

Brittney from New Zealand wrote on 06 July 2026

Very relaxing

We loved our visit to Polynesian Spa. We went to the Deluxe Lake Spa side, and it was lovely. (This was my first time at Polynesia Spa) We did go in the evening when it was dark, so I'm sure I would have appreciated the beauty more in daylight, but it was tranquil and enchanting in the dark too. Would love to go again.

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Angela HODGKISS from Australia wrote on 30 June 2026

Amazing place

Visited here with my daughter midweek and we nearly had the whole place to ourselves. Was such a beautiful time

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From Polynesian Spa - Deluxe Lake Spa

Thank you for visiting with family. So good that you made use of the midweek times when we are often less busy. We hope to see you back again soon!

steveh from New Zealand wrote on 06 July 2026

Spaday

The hot pools were very good but was VERY DISAPPOINTED with the café not accepting cash. I thought cash was still legal tender in NZ. WILL NOT BE GOING AGAIN if they support a cashless society

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From Polynesian Spa - Deluxe Lake Spa

Thank you for your feedback. We appreciate that a cashless payment policy won't suit everyone's preferences. Our cashless policy is communicated throughout the guest journey, including on our website, at the entrance, and at each point of sale, so guests can make an informed decision before visiting. We have adopted this approach to provide a faster, safer and more hygienic experience for both our guests and our team. Our site has been cashless for close to 6 years. Thank you for taking the time to share your comments.

brittynandrewv from New Zealand wrote on 08 June 2026

Awesome!!!

Beautiful space to rejuvenate and relax

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From Polynesian Spa - Deluxe Lake Spa

Thanks for your review, we appreciate it.

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Bookme Help Terms & Conditions Operators

10:00 a.m.Thursday 13 July

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When you see the Qualmark logo, your activity of choice is endorsed by New Zealand Tourism's official quality assurance organisation and backed by leaders in the industry. It's your trusted guide to iconic activities and experiences that are awarded for their exceptionally high level of quality, safety and sustainability.

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The Qualmark Bronze award recognizes a business that operates with a high level of professionalism, is mindful of its environmental impact, and is dedicated to putting customers first.