Bookme ReviewGo Milford Day Trip - Small Coach & Cruise ex Te AnauPosted by Sam from United Kingdom on 30 Sep 2018

Poor

Sam said... Booked trip, got phone call to say it was cancelled due to road closure- completely understandable. Rearranged trip with confirmation that IF ANY CHANGES/CANCELLATION AGAIN... We would be contacted via email/telephone/text. No contact. Arrived for trip next day. Cancelled due to road, no notice given to us. Asked for refund. 2-3 days to process. Poor customer service from '10 years of experience' customer service agent at Southern Diacoveries Te Anau. Utterly disappointed.

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