Natalie Konopka said... I was visiting Franz Joseph as part of my vacation using Stray (so without a car.) No where when I booked was I told that I was supposed to meet them over 30 min OUTSIDE the city- when they have offices in Franz Joseph. They provided me with an email and said to call to confirm in 24 hours- I emailed them THREE times because I had no way of getting to their facilities and wanted to reschedule or cancel. They replied AFTER my flight was supposed to happen and stated "They only check their emails after the time of your flight is over"- basically so they can rip you off and keep your money. :-) I explained to them my situation and they were VERY RUDE in replying. STAY AWAY FROM THEM!!!
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