Step into a haven of tranquillity at Franz Josef Glacier Hot Pools...
Nestled among the lush native rainforest in the heart of Franz Josef, the Glacier Hot Pools provide a truly unique setting for absolute relaxation.
The West Coast is known for its water which brings life to the rainforest and shapes the surrounding landscape. This ample natural resource has been harnessed to create an experience that revives your tinana (body), hinengaro (mind) and wairua (spirit).
On offer are three main hot pools of varying temperatures, along with three secluded private pools, spa and massage treatments and a licensed café.
The pools are located in the heart of Franz Josef township at 63 Cron Street, and are walking distance from most accommodation. Franz Josef is a two hour drive from Greymouth, six hours from Christchurch and five hours from Queenstown.
Kia ora Christobel, Thank you for the review, we appreciate you taking the time to share your experience. It is great receiving feedback of this nature, we will make sure to pass on the great comment. We will also take on board your feedback about the mats. Ngā mihi, Georgia
Kia ora Xinghua, thank you for the 5 start review. We appreciate you taking the time to share your experience. Ngā mihi, Georgia
Kia ora Joanne, Thank you for taking the time to communicate your concerns in regards to your recent experience with us. We are saddened to hear that we failed to meet your expectations of the Glacier Hot Pools. We do regular water quality checks throughout the day, with no concerns. W are also sorry to hear that the group of ladies affected your experience, we try manage people as much as we can advising that it is an area of relaxtion. We appreciate your feedback and will take all your comments on baord to continue improving the experience we provide. Ngā mihi, Georgia
Kia Ora Marek, Thank you for your review and feedback. We completely understand where you are coming from however we do not allow it due to the privacy of others. Unfortunately not everyone uses there devices in an innocent manner so we have to enforce this rule. Apologies again for the inconvenience. Ngā mihi, Aimee
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