Butterfly Creek Day Pass

Notes

• Please Note: Child Age is 3-15 years old. Children aged 2 years old and under are free.

  You must arrive on the specified time of your booking.

  Family passes are priced as if purchased individually, discounts are shown from this rate.

  Opening Hours:

  Term Time Weekdays :

  Open Wednesday, Thursday and Fridays from 9.30am to 4.00pm (last entry 3.00pm)

  Weekends, Public Holidays & School Holidays hours:

  Open from 9.30am to 5.00pm (last entry 4.00pm) on weekends (Saturday and Sundays).

  Open 7 days a week during school holidays.

  Open all public holidays except for Christmas and Boxing Day when we are closed.

  Important information:

  Deals do not include the train ride - this is an additional $4.00.

  Deals are only valid for the date and time selected and cannot be changed.

  Please be on time for your booking and have your Bookme ticket ready on arrival.

  Discounted tickets are only valid for admission at the specified times. We will allow a 30 minute leeway period on either side of the allocated time otherwise you will be required to pay the difference up to full price.

• Refund Policy:

  No refunds within 24 hours of visiting unless Butterfly Creek cancels the activity due to waterway, road or weather conditions. Otherwise, refunds are granted solely at the discretion of Butterfly Creek & may incur a 5% admin fee.

  General Terms & Conditions:

  Butterfly Creek (including respective employees, agents, officers and directors) exclude, to the fullest extent possible under law, all and any liability for any loss, damage or injury (whether direct or indirect or consequential, however arising) suffered by the Guest or any person associated with the Guest in relation to the booked activity. All activities have elements of risk and all guests undertaking any Activity do so voluntarily and at their own risk. To the extent permitted by applicable laws, all warranties, representations and implied terms are also excluded.

  Butterfly Creek reserves all rights to cancel any Activity at its discretion for (but not limited to) any of the following reasons: a) waterway, road or weather conditions; b) lack of numbers participating in the Activity; c) unsuitability of Guest(s) due to reasons such as intoxication or any other reasons rendering a Guest unsuitable or unfit to participate in the Activity; d) any other circumstances which are beyond the reasonable control of Butterfly Creek. All Guests agree to adhere to any instructions in relation to the Activity from Butterfly Creek at all times. These terms are subject to rights and remedies you have under the Consumer Guarantees Act 2003.