Salt On The Pier - New Brighton

Posted by lalitm from New Zealand on4 Jan 2026

arrow_back Salt On The Pier - New Brighton

lalitm said... We ordered the Pier Platter for two, which was very poor value for money. It consisted of only two prawns, two samosas, two nuggets, and two onion rings, with the majority of the platter being fries/wedges. The Salt and Pepper Calamari was not genuine calamari, lacked flavour, and was below an acceptable standard. Salts Big Breakfast had literally just 4 baked beans hidden under the eggs. The Surf and Turf steak was requested rare but arrived well done. The accompanying mussels were unacceptable — only two were served, one of which was an empty shell, while the other still contained mussel waste. We also ordered two Kiwi Beef Burgers; unfortunately, the patties were raw and cold on the inside. After raising our concerns, the manager eventually agreed — after significant discussion — not to charge us for the Kiwi Burgers and the Pier Platter. Given the number and severity of the issues, this felt like the minimum response rather than a genuine effort to resolve the situation. The overall service remained poor, and the manager was dismissive rather than receptive to feedback. Additionally, there was a noticeable and unpleasant pungent smell in the first-floor dining area. Overall, this was a very disappointing experience, and we would not recommend this venue.