karend38 said... We were greeted by a lovely staff member who guided us through the process of arriving and finding our way around. My massage was one of the best I’ve ever experienced in my lifetime, and my husband was able to walk around the terraces whilst I did that. We both met up to have a swim and experience all the different temperature pools. There was enough shade and towel hooks to accommodate everyone and it was one of our favourite experiences in New Zealand!