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Wairakei Terraces - Thermal Hot Pools

Posted by Cindy Edwards from New Zealand on26 Jun 2026
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Cindy Edwards said... I’m rating it no so high because I am a local and I was getting my granddaughter and her friend from the USA into the pool last Saturday night and I was refused local pass. It wasn’t so much the refusal but the person at the desk was very rude. We have been coming there for a couple years now and that was a first. Didn’t catch her name but she looked to be either Philippino or Asian. Not a good experience at all.

Bad customer service at the front desk.

Experience Wairakei Terraces hot pools - a geothermal wonderland with healing and curing properties and one of New Zealand's premier geothermal locations... Adults Only (14yrs +) Opening hours Friday to Wednesday: 8:00am - 9:00pm Thursday: 8:00am - 7.00 pm
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