Liz said... Wasn't what we'd hoped for. Definitely wasn't enjoyable for our 1yr and 4yr old. Trying to get boots was also hard, it tooks us 3 trys, at one stage we were given two left boots. Then waited so long that the younger kids were restless and over it before we even started. Our 10yr and 12 yr old liked it a little more. Luckily while me and my husband entertained the younger two the older two could carry on any enjoy themselves.
When trying to get back into the changing area to get my phone from my bag, there was a lady stopping people entering and when I went to re-enter she was really rude and told me I shouldn't have come out and in. However didn't say anything to me on the way out. Most the staff weren't that friendly or accommodating and it feels like a place for the elite with all the gear and are there to snowboard etc or those who go often, not for families wanting to try something new.